Privacy Policy


Grignano Racco Professional Corporation values your business and respects your right to privacy. We want you to feel secure about any private information that you provide to us, and have therefore outlined our Privacy Policy below. This Privacy Statement has been adopted by Grignano Racco Professional Corporation in order to demonstrate their commitment to the protection of individual privacy. The following discloses the personal information collection, use and disclosure practices of Grignano Racco Professional Corporation. 

For the purposes of this Statement, “personal information” means information that is personally identifiable to individuals. “Non-identifiable information” means information that cannot be associated with or traced back to specific individuals with any certainty.

HOW AND WHEN Grignano Racco Professional Corporation COLLECTS PERSONAL INFORMATION.

1. Grignano Racco Professional Corporation collects personal information from individuals on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires and transaction documents both online and offline. The personal information includes contact information (for example name, mailing address, e-mail address, telephone number), demographic information, household information, preference information and transaction-related information.

USE OF PERSONAL INFORMATION BY Grignano Racco Professional Corporation

2. Grignano Racco Professional Corporation uses personal information that it collects for the following:
• To communicate with individuals;
• To understand individual needs;
• To promote and offer products, services and special offers that meet individual needs or that might be of interest to individuals based on information provided and approved by Grignano Racco Professional Corporation;
• To provide individuals with products or services that are requested or that is part of Grignano Racco Professional Corporation ongoing service with their customers; and
• To conduct, process and complete transactions with Grignano Racco Professional Corporation customers.

The information also enables us to develop and customize our products and services to better meet the needs and preferences of customers. Grignano Racco Professional Corporation may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above.

DISCLOSURE OF PERSONAL INFORMATION BY Grignano Racco Professional Corporation

3. Grignano Racco Professional Corporation does not sell, rent or trade personal information that it collects. Grignano Racco Professional Corporation will not knowingly disclose personal information to any third parties except in the following circumstances: When Grignano Racco Professional Corporation has received consent to do so or under limited circumstances specifically described at such time as personal information is collected; When Grignano Racco Professional Corporation, in good faith, believes the law permits or requires such disclosure; To affiliated and associated companies within the Grignano Racco Professional Corporation group of companies and only for the purposes described in paragraph 2 above. These affiliated and associated companies and their respective employees are restricted from using the personal information for any other purpose than as described in paragraph 2 above; To its agents, professional advisors, promotional and marketing agencies, and to any other Third Parties in order to complete transactions, to process data and to service customers. These Third Parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the personal information for any other purpose other than as described in paragraph 2 above; and In the event of the sale of Grignano Racco Professional Corporation, personal information may be one of the transferred business assets.

RETENTION OF PERSONAL INFORMATION BY Grignano Racco Professional Corporation

4. At such time as personal information is no longer required for the purposes stated in this Privacy Statement or other statutory requirements, such personal information will be made anonymous or destroyed.


5. Grignano Racco Professional Corporation collects and uses Non-Identifiable Information to assess the effectiveness of web site content and traffic. This allows Grignano Racco Professional Corporation to improve the quality of visits to web sites managed by it by streamlining visitors’ ability to navigate these sites and developing featured programs and content that will be of interest to visitors. Aggregate non identifiable information is used to perform statistical analyses of the collective characteristics and behaviour of individuals, and to measure demographics and interests.
6. Grignano Racco Professional Corporation also uses aggregate non-identifiable information it collects to inform its current and prospective sponsors and advertisers about the number of visits to its web sites, the demographic characteristics of these visitors and the number of times visitors have viewed and “clicked” on their advertisement(s). Grignano Racco Professional Corporation also discloses to advertisers the overall demographics available regarding visitors who “clicked” on their advertisement. Aggregate non-identifiable information may be used to Grignano Racco Professional Corporation services and products to third parties such as prospective business partners and financial institutions. In any of these circumstances, only non-identifiable information in an aggregate form and not personal information is disclosed.


7. Web sites operated by Grignano Racco Professional Corporation may contain links to other web sites that may collect personal information. This Statement does not extend to the data collection, disclosure, use and retention practices of such third parties and Grignano Racco Professional Corporation does not assume any responsibility for the privacy practices, policies or actions of such third parties. Individuals should read the privacy policies of such third parties, and make an informed decision whether or not to visit such web sites and/or provide personal information to such third parties based upon their privacy practices and individual discretion.


8. Grignano Racco Professional Corporation has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases and locations in the Greater Toronto Area. These sites have appropriate security measures in place to protect against the loss, misuse and alteration of personal information under the care and control of Grignano Racco Professional Corporation. Any information transmitted via the Internet, however, may be intercepted by third parties. Grignano Racco Professional Corporation does not assume any liability for interception, alteration or misuse of information transmitted over the Internet.Grignano Racco Professional Corporation employees are restricted from using and disclosing personal information collected byGrignano Racco Professional Corporation other than in accordance with this Statement.


9. Individuals have the right to access, verify and correct or amend all of their personal information collected by Grignano Racco Professional Corporation. Grignano Racco Professional Corporation believes that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. Accordingly, to Grignano Racco Professional Corporation keep personal information as current as possible, Grignano Racco Professional Corporation encourages individuals to amend inaccuracies and make corrections in their personal information collected by Grignano Racco Professional Corporation as often as necessary. To access, verify and correct or amend personal information, please send an email to the Privacy Officer at Grignano Racco Professional Corporation at or phone 905-761-0033.


10. To file a complaint with Grignano Racco Professional Corporation concerning the collection, use and/or disclosure of personal information, please send an email to the Privacy Officer at Grignano Racco Professional Corporation at or phone 905-761-0033. All complaints will be investigated by the Privacy Officer of Grignano Racco Professional Corporation as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation of complaints clearly and promptly and will be notified of any relevant steps taken or to be taken as a result of a complaint.


11. Individuals always have the choice whether or not they wish to supply Grignano Racco Professional Corporation with personal information. Individuals wishing to “opt-out” of receiving certain informational and promotional materials from Grignano Racco Professional Corporation or who otherwise object to the collection, use and disclosure policies as provided under this Privacy Statement, are asked to contact the Privacy Officer at Grignano Racco Professional Corporation at or phone 905-761-0033.
Opt-out opportunities are also provided in other circumstances such as in certain promotional mailings. Individuals are reminded that the decision to withhold personal information or to object to the use and/or disclosure of personal information as provided in this Privacy Statement or in any agreement between such individuals and Grignano Racco Professional Corporation may, in certain instances, limit their ability to complete purchases of Grignano Racco Professional Corporation products and services and limit their ability to access or take advantage of certain promotions and features. Your personal information is obtained and used only with your consent that may be expressed or implied depending on the circumstance.


12. Any comments or questions about this Statement should be addressed to Grignano Racco Professional Corporation as follows:

By mail:
Grignano Racco Professional Corporation
31B – 665 Millway Avenue Concord, ON L4K 3T8

Phone: 905-761-0033

Fax: 905-761-0038




13. This Statement has been adopted by Grignano Racco Professional Corporation as of September 2015.